In an ever-evolving technological landscape, the concept of customer satisfaction is experiencing a significant shift. With consumers growing more tech-savvy and demands increasing, the role of technology in enhancing customer service has become paramount. Artificial Intelligence (AI), in particular, is playing a ...

For eCommerce businesses, having a great website is essential. Your website serves as a platform for customers to learn about products and make purchases. It needs to provide a positive user experience (UX).

As we move further into 2023, VC funding for DTC eCommerce startups is becoming a rarer bird in the wild. While selling directly to consumers used to be a tactical advantage, over the last few years we’ve seen companies flooding into Shopify and other eComm platforms, diluting the market, and making it harder than...